Our Principles
Meeting Client Requirements
Itree understands that in order to deliver solutions, capturing the real requirements that deliver lasting business success constitute a fundamental principle some software organisations fail to appreciate.
Itree’s longevity as a solution provider is based on our ability to capture & deliver requirements that will form the basis of a new and improved business system delivering productivity for operational staff, better reporting and management of outcomes for managers.
The strategic intent of a solution is identified and expanded to guide the solution architecture. Next the operational requirements are obtained from the staff at the front line. This represents the grass roots requirements of a solution that, once delivered, will gain wide acceptance at the operational level leading to higher productivity.
Requirements are solicited through practical and hands on screenshot walkthroughs and prototypes with staff and managers alike. These tools enlist critical ideas and requirements early in the process and fast track the implementation stage.
Our capability to integrate our solutions with external systems delivers productivity for operational users who benefit from a single business system where all the information they need – is available at their fingertips.
Delivering on Promises
No organisation can exist without making firm commitments to its clients backed by the resolve to deliver.
- delivering on the promise of quality
- delivering on the promise of value for money
- delivering on the promise of requirements
- delivering on the promise of schedule
- delivering on the promise of service
Itree has the integrity and culture to do what is necessary to deliver on our promises. This culture is deeply ingrained in our staff and is consistently demonstrated in the output of successful projects and repeat business from our clients continuing over many years.
A confidence & resolution to deliver comes from careful analysis of the key business success criteria for the solution, a pragmatic approach to planning and finally an execution of the plan with a team that has delivered before many times.
Pride in our Work
For an Itree software engineer, architect, business analyst or project manager, there is no greater joy for a solution to be delivered to a client that can be used productively each day by operational users in the execution of their day to day duties.
Our team take the extra time and detail to ensure solutions meet the requirements in the most productive and intuitive way for our users.
Our implemented solutions draw out strong emotions of pride from both our clients and our staff. This pride resonates in each and every solution we deliver and has been the catalyst for implementing world-leading business critical solutions that continue to operate many years after their initial development.