Itree’s team of architects, engineers, project managers and business analysts deliver a professional capability & capacity that enable your business requirements and objectives to be met. Itree offers full life cycle services that deliver value for money, productivity and business success for our clients.

Project Implementation Services

Starting with a business vision and a plan to achieve your requirements, our services provides the glue between your objectives and IT systems to deliver large scale implementations of enterprise business solutions. 

• Programme & Project Management. Planning, communicating, co-ordinating and monitoring deliverables at each milestone – done!
• Solution Definition. Itree’s business analysts listen to business users and are able to articulate a solution to address and deliver on each business requirement
• Change management.  Our engaging style with business users facilitates buy in, improved communication and discovery of key business success criteria for the project.
• Independent Testing. Solutions are independently tested from the development teams using specialist testing professionals.
• Deployment. Release management engineers are able to work in complex environments to deploy solutions onsite and as cloud hosted solutions.
• Training. Itree’s innovative training is delivered by knowledgeable and expert presenters that engage with users in a productive learning environment.  

Solution Delivery Services

Itree rapidly develop solutions by leveraging from agile development methodologies, mature software frameworks & reusable components to deliver business value in timeframes that suit the business.

• Regulatory Compliance and Enforcement solutions. Solutions are focused around transport, law enforcement, resources, energy and infrastructure regulation compliance & enforcement to provide our clients with rapid implementation timeframes with a team that understands your domain.
• Customised solutions. Where business success relies on specific customisations, Itree are able to offer these to clients within the framework of our existing methodologies to deliver on time, to budget and requirements.  
• Systems Integration. Itree has demonstrated capability to perform complex and significant integration exercises for large enterprise solutions where large numbers of disparate systems, data sources and best of breed solutions are  integrated into a unified solution for operational users
• Mobile Solutions. Solutions embrace mobile devices such as tablets, smart phones and industrial hand held hardware that have access to real-time compliance data for decision making. Identification enabling technologies such as barcode, finger print and smart card devices are integrated  to deliver productivity and data integrity for field staff and enforcement officers
• Software as a Service (SaaS). Itree has partnered with lead house infrastructure service providers to providing you with “pay-as-you-go” business value & reducing the need for large upfront costs.

Solution Support Services

Itree supported solutions are backed by well trained and responsive support engineers that have intimate knowledge of the software, infrastructure and business environment 

• Service Levels. Our support agreements with corporate and government clients achieve high service levels , fast response and rectification times
• Knowledge retention. Our support methodology enables knowledge retention and triage of common issues to quickly solve problems for business users. Our clients are provided access to a common knowledge base used and updated by our support engineers. 
• Business Criticality. Itree provide the day to day application support and are the ultimate escalation point for complex issues to many core business critical systems for our clients. 
• Operational Focus. Itree’s maintain a strong focus on the needs of operational users and ensure any identified problems are quickly resolved. Our solutions are designed in a way to allow support engineers to provision workarounds to get the business up and running.