Partial and fuzzy person matching, sorted by a match confidence score. Find people using name permutations and relationship pattern matching.
REACH makes recommendations learned over time as search volumes increase, for example, suggesting more appropriate match confidence score weightings based on user activity.
Easily embed REACH within existing systems and business processes. Easy to navigate, clean design. Minimises manual data entry using already known agency data as a starting point.
Access to the data is configured based on agency and role levels, as well as record protection level, source, field and location.
Agencies can easily configure roles and permissions, and fine tune search algorithms unique to their needs.
Industry best practice APIs provide flexible integration options, agencies can connect seamlessly to REACH to perform searches using their existing case management systems, and others where allowed.
No need to create and manage additional user accounts, REACH utilises existing agency IT credentials.
Agency workers are proactively notified when new and important information becomes available.
A central hub for agencies to manage and track interstate requests, replacing inefficient manual processes.
REACH is fully supported by Itree’s regionally located technical centre. Online help modules are available 24x7.